Conflict Resolution

Given the pressure of the current business environment dealing with conflict among workplace parties is an issue which confronts many employers.  Such conflict can arise between employees, managers and those they supervise or between departments or employee groups.  The causes of such conflict issue are often difficult to discern and the solutions far from obvious.  Solving such issues often requires the assistance of external support that is independent, experienced and credible.

BGH brings to conflict resolution initiatives many years of experience coupled with strong communication and interpersonal relationship skills that allows her to gain the confidence of workplace participants.  She designs resolution initiatives that fit the particular issues of the particular workplace.  BGH offers:

Independent Investigation and Reports

BGH has over twenty years experience as an Independent Investigator.  She has provided workplace investigation services to major manufacturers, insurance companies, hospitals, colleges and law firms.  She has investigated allegations of sexual and other forms of harassment, employee/supervisor conflict and conflicts between employee groups.  Her thorough, comprehensive and carefully reasoned reports provide employers with the information and support necessary for effective decision making and internal resolution.

Mediation and Facilitation

BGH has been retained by many private and public sector organizations to develop and implement a broad range of facilitation and mediation initiatives to resolve workplace conflicts and help restore workplace relationships.  BGH has developed a variety of tools and strategies to respond to the particular circumstances of the workplace environment where the issues have arisen.  Through these initiatives BGH has helped many employers resolve difficult and complex workplace relationship issues.

Workplace Audits to Identify Sources of Conflict or Dysfunction

At times tensions, conflict or dysfunctional relationships develop in or between work groups or departments.  BGH has many years of experience helping organizations deal with these complex issues.  Workplace issues that have the potential to create legal liability and negatively affect moral and productivity.  Often the cause of such problems is not clear.  BGH has developed Workplace Environment Audits to identify the source of problems within work groups in a way that is nonthreatening to workplace parties.  Once the source of the conflict has been identified through the audit process, BGH assists the employer in the development of initiatives to remediate the problems that are disrupting workplace relationships.